Cookie Policy

Last updated: 7 May 2026

This policy describes how ekomfort.lu (operated by SAKEPIXEL SARL-S, Differdange, Luxembourg) uses cookies and similar technologies to ensure the proper functioning of the Site, measure its audience and, where appropriate, offer you tailored content. It complements our Privacy Policy.

Table of Contents

1. What is a cookie?
2. Cookies we use
3. Third-party cookies
4. Cookie summary table
5. How to manage your preferences
6. How to withdraw your consent
7. Consequences of refusing cookies
8. More information

1. What is a cookie?

A cookie is a small text file placed on your device (computer, smartphone, tablet) when you visit a website. It allows the site to remember certain information about your visit, in order to facilitate your navigation and offer suitable services.

Similar technologies (invisible pixels, local storage, web beacons, browser fingerprints) are treated as cookies in this policy.

2. Cookies we use

2.1 Strictly necessary cookies (no consent)

These cookies are essential for the operation of the Site. They do not require your consent because they are necessary to provide the services you have explicitly requested (browsing, cart, payment, security).

In particular:

• WordPress session cookies (maintaining your customer-account login)
• WooCommerce cookies (cart, order process, session attribution)
• WPML cookies (storage of display language: FR / EN / DE)
• Cloudflare security cookies (bot and attack protection)
• Cookie storing your cookie-consent choice (Complianz)
• Easy Login customer-login cookies

2.2 Analytics and performance cookies (with consent)

These cookies help us understand how visitors use the Site (pages visited, time on site, bounce rate) so that we can improve our offering. Data are collected on a pseudonymised basis with IP anonymisation (anonymize_ip = true).

Concerned:

• Google Analytics 4 deployed via Google Tag Manager (container GTM-KBGZDDJV)
• Cookies _ga, _ga_<container_id>, _gid

2.3 Targeting and advertising cookies (with consent)

These cookies are used to measure the effectiveness of any advertising campaigns (Google Ads, Meta Ads) and to limit the number of times you see an advertisement.

Potentially concerned depending on GTM configuration:

• Google Ads: IDE, DSID, _gcl_* (Google conversion linker)
• Meta Pixel (Facebook): _fbp, fr (if enabled via GTM)

3. Third-party cookies

Some cookies are deposited by third parties to provide services on our Site:

Third party	Service	Privacy policy
Google LLC / Ireland	Google Analytics 4, Google Tag Manager	policies.google.com/privacy
Stripe Payments Europe Ltd	Secure card payment	stripe.com/privacy
PayPal (Europe) S.à r.l.	PayPal payment	paypal.com/lu/legalhub
Cloudflare Inc.	Security and CDN performance	cloudflare.com/privacypolicy
Hostinger International Ltd	Hosting infrastructure	hostinger.com/legal/privacy-policy
Complianz GDPR (Really Simple Plugins)	Cookie-consent management	complianz.io/privacy-statement

4. Cookie summary table

Cookie name	Provider	Category	Purpose	Duration	Consent
wordpress_logged_in_*	ekomfort.lu	Strictly necessary	WordPress authentication	Session	No
wp-settings-*	ekomfort.lu	Strictly necessary	UI preferences	1 year	No
woocommerce_cart_hash	ekomfort.lu	Strictly necessary	Cart identifier	Session	No
woocommerce_items_in_cart	ekomfort.lu	Strictly necessary	Cart item counter	Session	No
wp_woocommerce_session_*	ekomfort.lu	Strictly necessary	WooCommerce session (order, login)	48 h	No
wcml_currency	ekomfort.lu	Strictly necessary	Selected currency (EUR)	24 h	No
wp-wpml_current_language	ekomfort.lu	Strictly necessary	Display language (FR / EN / DE)	1 year	No
_icl_visitor_lang_js	ekomfort.lu	Strictly necessary	WPML language detection	Session	No
xoo_el_*	ekomfort.lu	Strictly necessary	Easy Login customer login	Session	No
cmplz_consented_services	Complianz	Strictly necessary	Cookie-consent storage	12 months	No
cmplz_policy_id	Complianz	Strictly necessary	Identifies accepted policy version	12 months	No
cf_clearance	Cloudflare	Strictly necessary	Anti-bot verification (Turnstile)	30 min	No
__cf_bm	Cloudflare	Strictly necessary	Automated-bot protection	30 min	No
_ga	Google Analytics	Analytics	Unique user differentiation	13 months	Yes
_ga_<container_id>	Google Analytics 4	Analytics	GA4 session state persistence	13 months	Yes
_gid	Google Analytics	Analytics	Unique user differentiation (24 h)	24 h	Yes
_gat	Google Analytics	Analytics	Request rate limiting	1 min	Yes
IDE	Google DoubleClick	Advertising	Ad measurement and targeting	13 months	Yes (if Google Ads active)
_gcl_au	Google Ads	Advertising	Google Ads conversion linker	90 days	Yes (if Google Ads active)
_fbp	Meta (Facebook)	Advertising	Facebook ad targeting	90 days	Yes (if Meta Pixel active)
fr	Meta (Facebook)	Advertising	Meta advertising identifier	90 days	Yes (if Meta Pixel active)
__stripe_mid	Stripe	Strictly necessary	Payment fraud prevention	1 year	No
__stripe_sid	Stripe	Strictly necessary	Payment fraud prevention	30 min	No

5. How to manage your preferences

5.1 On your first visit

On your first visit to ekomfort.lu, a consent banner is presented. You can:

• Accept all: enable all cookies (necessary + analytics + advertising)
• Reject all: enable only strictly necessary cookies
• Customise: choose category by category which cookies you accept

The consent banner is managed by the Complianz GDPR module and respects the recommendations of the CNPD (Luxembourg) and the CNIL (France).

5.2 Modify your preferences at any time

You can modify your cookie preferences at any time by clicking the “Manage cookies” link located in the footer of every page on the Site.

5.3 Through your browser settings

You can also manage or delete cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage website data
• Edge: Settings > Cookies and site permissions

6. How to withdraw your consent

In accordance with the GDPR (Art. 7) and the ePrivacy directive, you can withdraw your consent at any time, as easily as you gave it.

To do this:

1. Click on “Manage cookies” in the footer of ekomfort.lu
2. Disable the desired cookie categories
3. Save your preferences

Withdrawing your consent does not affect the lawfulness of processing carried out before the withdrawal.

7. Consequences of refusing cookies

Refusing non-essential cookies does not affect your access to ekomfort.lu or your ability to make purchases. Only the following functions may be affected:

• Analytics cookies: no impact for you (we simply lose the ability to improve the Site based on aggregated statistics)
• Advertising cookies: any external ads displayed (Google Ads, Meta) will not be personalised based on your interests

You will never be penalised for refusing non-essential cookies. In accordance with CNIL/CNPD recommendations, ekomfort does not use a “cookie wall” conditioning Site access on acceptance of all cookies.

8. More information

Supervisory authorities

Country	Authority	Website
Luxembourg	CNPD — National Commission for Data Protection	cnpd.public.lu
France	CNIL — National Commission on Informatics and Liberty	cnil.fr
Belgium	APD/GBA — Data Protection Authority	autoriteprotectiondonnees.be
Germany	BfDI + Länder DPAs	bfdi.bund.de

Useful resources

• CNIL guide on cookies
• CNPD — Cookie guidelines
• Your Online Choices — Behavioural ad management
• European Data Protection Board (EDPB)

Contact

For any cookie-related question:

• Email: [email protected]
• Postal address: SAKEPIXEL SARL-S — Data Protection, 13 Rue Anna Lindh, L-4547 Differdange, Luxembourg