Cookie Policy

Last updated: 18/07/2026


Table of contents

  1. What is a cookie?
  2. The cookies we use
  3. Third-party cookies
  4. Summary table of cookies
  5. How to manage your preferences
  6. Consequences of refusing cookies
  7. Further information

1. What is a cookie?

A cookie is a small text file placed on your device (computer, smartphone, tablet) when you visit a website. It allows the site to remember certain information about your visit, in order to make browsing easier and to offer suitable services.

Similar technologies (tracking pixels, local storage, web beacons, browser fingerprinting) are treated as cookies in this policy.


2. The cookies we use

2.1 Strictly necessary cookies

These cookies are essential to the operation of the Site. They do not require your consent, as they are necessary to provide you with the service you have explicitly requested.

Examples:
– Session cookie (keeping you signed in)
– Shopping basket cookie
– Security cookie (CSRF, fraud prevention)

To date, the Site uses no analytics, functionality, targeting or advertising cookies whatsoever.


3. Third-party cookies

Some cookies are placed by third parties in order to provide services on our Site:

Third party Service Privacy policy
Stripe Secure payment stripe.com/privacy

4. Summary table of cookies

Cookie name Provider Category Purpose Duration Consent required
session_id ekomfort Strictly necessary User session Session No
cart_token ekomfort Strictly necessary Shopping basket 30 days No
csrf_token ekomfort Strictly necessary Security Session No
__stripe_mid Stripe Strictly necessary Fraud prevention 1 year No
__stripe_sid Stripe Strictly necessary Fraud prevention 30 min No

5. How to manage your preferences

Through your browser settings

You can manage cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy, search and services > Cookies

Please note: disabling certain cookies through your browser may affect how the Site works.


6. Consequences of refusing cookies

Refusing non-essential cookies does not affect your access to the Site or your ability to make purchases.

You will never be penalised for refusing non-essential cookies. In line with the recommendations of the data protection authorities, we do not use cookie walls making access to the Site conditional on accepting all cookies.


7. Further information

Supervisory authorities

Country Authority Website
Luxembourg CNPD cnpd.public.lu
France CNIL cnil.fr
Belgium APD/GBA autoriteprotectiondonnees.be
Germany BfDI + Datenschutzbehörden des Länder bfdi.bund.de

Useful resources

Contact

For any question about cookies:
Email: [email protected]


Legal bases:
– Directive 2002/58/EC (ePrivacy), Article 5(3)
– Regulation (EU) 2016/679 (GDPR), Articles 6, 7
– Luxembourg Act of 30 May 2005 (transposing ePrivacy)
– CNIL guidelines on cookies and trackers (2020, as updated)
– CNPD guidelines on cookies