Withdrawal form

(In accordance with Annex I, Part B, of Directive 2011/83/EU)


Please complete and return this form only if you wish to withdraw from the contract.


Recipient

SAKEPIXEL S.à r.l.-S
13, rue Anna Lindh
L-4547 Differdange
Luxembourg

Email: [email protected]
Telephone: +352 661 201 619


Notice of withdrawal

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):


Order details

Field To be completed
Order number
Ordered on
Received on
Description of the product(s)
Product reference(s)
Reason for return (optional)

Consumer details

Field To be completed
Surname and first name
Address
Postcode and town
Country
Email
Telephone (optional)

Preferred refund method

  • [ ] Refund to the same payment method used for the order (default)
  • [ ] Credit on my ekomfort account
  • [ ] Other (please specify): ______

Signature and date

Signature (only if this form is notified on paper):


Date: ______


(*) Delete as appropriate.


How to return this form

You can return this form in the following ways:

  1. By email: [email protected]
  2. By post: SAKEPIXEL S.à r.l.-S, 13, rue Anna Lindh, L-4547 Differdange, Luxembourg
  3. Online: from your personal account on ekomfort.lu (Orders > Withdrawal)

Tip: Keep a copy of this form and proof that you sent it (email delivery receipt, postal acknowledgement of receipt).


What happens next?

  1. Acknowledgement: We send you confirmation by email that your withdrawal has been received.
  2. Returning the product: You must return the product(s) within 14 days of sending this form.
  3. Refund: You are refunded within 14 days of our receiving the returned product (or proof of dispatch).

For further information, see our Right of withdrawal page.


Legal basis: Directive 2011/83/EU, Annex I, Part B